In case you've ever had a shared website hosting account before or you have dealt with any other online service, you probably know from your personal experience that for some things it is better to talk to a live person over the phone instead of exchange tickets or e-mail messages. If you'd like to learn more about a particular service before you buy it or when something small needs to be made, for example, it is much easier and quicker to do it in real time. If you have the option to connect with representatives by phone, it's very likely that you're using the services of a real web hosting supplier, not just a reseller. The level of support that you'll get on the phone varies between different suppliers - from standard matters to dedicated tech support. Typically most of the providers supply pre-sales assistance and first level telephone support, while more complex tech issues are managed via e-mail or tickets.

Phone Support in Shared Website Hosting

In case you choose to get one of our shared website hosting service, you can connect with our customer support team over the phone for 14 hrs a day. We will help you select the ideal plan for your sites because we are aware that it's better to discuss this kind of issues with a live person. If you already have an account, we are able to assist you with any sales/billing questions and general issues, even with some tech troubles that don't involve too much time or escalation to an administrator since it will be more appropriate to open a ticket for time-consuming problems in order to have the communication in a single place. We have phone numbers in the United States, Great Britain and Australia, so you're able to call the one you prefer and talk to our agents.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there is always somebody to assist you if you have any questions about the semi-dedicated server packages that we provide. Whether you want to know more about our packages, you have a billing issue or some general issue, you can give us a call. Though some more technical issues may require a support ticket so as to give time to our tech support team to investigate, we can help you with a range of tech questions over the phone as well, saving you time and efforts. Since we have data centers on as many as 3 different continents - in the USA, the United Kingdom and Australia, we have local telephone lines in these countries as well. If you are in another country, we also have an international number where you can contact us.