In most cases users check out the features they are going to get with a given shared website hosting plan and forget something just as essential - the service uptime. As efficient as a plan might be, common downtimes may lead to lower search engine rankings and lost potential customers whatever the explanation for them might be. Naturally, really a few people would come back to a site which is not available 50 % of the time, not mentioning the lost funds when you have invested in an advertising campaign. That is why, when you acquire a new web hosting solution, you should ensure that the service shall be stable and your websites will be online constantly. This means more traffic, or in case that you've got an online store, for example, better uptime would mean happier clients.

Service Uptime Guarantee in Shared Website Hosting

All our shared website hosting packages feature a 99.9% service uptime guarantee. We can achieve that by using a revolutionary cloud hosting platform where every single service (files, emails, databases, etc.) has its own group of web servers. We do not run everything on one web server as most providers do, so we have virtually eradicated the downtime of any service and even in peak times we can balance the load between machines for the best possible performance of your Internet sites. If one web server fails, the other ones inside the cluster will take over to enable uninterrupted functioning of the websites. To avoid infrastructural problems, our web server facilities use effective diesel backup generators and a number of independent Internet providers as to ensure that targeted traffic will be able to reach your internet sites no matter what. We also have a group of skilled professionals overseeing the web servers 24/7/365.

Service Uptime Guarantee in Semi-dedicated Servers

We guarantee 99.9% uptime for every semi-dedicated server plan purchased through our company. You can forget about your web site being offline for any reason because we employ a top-notch cloud web hosting platform with a custom-built load balancing system. Instead of running everything on one server and risking one service to take everything down, we've allocated the numerous services among their own groups of web servers. To put it differently, your files, database, email messages, statistics, and so forth, are handled by independent clusters, therefore the failure of one server has no impact on the overall service or on your sites. A variety of backbone Internet providers and diesel-powered backup generators ensure that infrastructural problems won't affect your web sites either. We have hardware and software firewalls and an experienced team of administrators to monitor the incoming and outgoing traffic and to respond to every single software issue 24/7.

Service Uptime Guarantee in VPS Servers

Our Virtual Private Server plans come with a 99.9% uptime warranty. The stability and availability of the service is guaranteed by redundant Internet providers and diesel backup generators. We also employ new hardware for the physical servers where the VPS accounts are created to avoid any chance of hardware crash and each part has been tested extensively. The safety of your data is guaranteed by using enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all maintenance procedures, so your web sites are going to be working practically without any disruptions. Our skilled admins will resolve instantly any software issue that may appear, so even if there is an issue with a different VPS server account on the physical server, your VPS shall not be affected. The hosting server uptime is listed on our internet site and not hidden in our Terms of Service because we can keep our promise and provide you with a very dependable hosting service.

Service Uptime Guarantee in Dedicated Servers

If you buy a dedicated server through us, we guarantee that it will be up and running at least 99.9% of the time. In the first place, your hosting server is going to be designed with new and extensively tested hardware components and we'll not do any compromises with that. Our data center in the core of Chicago has powerful diesel backup generators, so in the case of an electrical outage your machine will still be operational and with several redundant Internet service providers, your sites will be accessible if there's any connection problem. In case there is any unanticipated conditions, we have trained system administrators which keep an eye on all web servers at all times and they can react straight away to eradicate the issue in a very timely manner. Last but not least, our servers have hardware and software firewalls to stop the unwelcome traffic in the case of a DDoS attack.