A 99.9% Server Uptime

We’ve set up our shared website hosting system using reliable hardware and heavily modified software. Our sysadmins have installed a tweaked version of Security–Enhanced Linux on our machines in order to guarantee the highest level of protection and dependability. We have added several distributed denial–of–service prevention units in addition to highly effective firewall software to make sure our internal network is unassailable and secure.

Our shared website hosting service plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee remains unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

Aside from our cloud hosting system, we have also set up our very own internal network in all our datacenters. Everything is based on top–notch hardware components fabricated by Juniper. Moreover, on each router, we’ve configured a firewall with an intricate algorithm as a way to filter all shady requests.

As a result, in each of our data centers – in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter as well as in our AU based datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting plans in every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are not delighted by our hosting services, or if you consider them insufficient, or if you decide that you require a VPS servers instead of a cloud hosting package – you will receive a refund, no questions asked.

All domain name registrations are nonrefundable, but you will continue to maintain complete control over your domain names even if you cancel your hosting account with us.

A 30–Day Money–Back Guarantee

24/7 Technical Support

If you happen to manage a hosting firm, your technical engineers are of foremost importance. For this reason, we have carefully gathered a very experienced team of customer service technicians, each with several years of expertise behind his back. Thanks to them, we offer 24x7 support with all our web hosting services.

And not just that, we offer a 1–hour response time guarantee. All support requests are responded to in less than 60 minutes and our average ticket response time is well under twenty minutes!

24/7 Technical Support