Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service team is educated to shortly deal with all of our shared website hosting service users’ questions and information inquiries. Via our ticket system, you will be able to supply your request and a support team representative is going to get back to you in only maximum 1 hour. Realistically, practice has shown us that the average answer time is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any concern you may have relating to our products and services. We’ve specialists present all of the time to provide guidance at any time required. You’ll be able to the ticketing system or post an e–mail at any time, or pick up the telephone or make use of the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a substantial education base into the Control Panel to assist you to get effective step by step details anytime. Each part of the Control Panel possesses its own contextual help area featuring a selection of how–to posts. We have also prepared educational videos to provide you with a much better idea of precisely how to complete any presented process.