Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Guarantee

  • Our group of qualified professionals will try their best to answer to your assistance enquiries in less than 1 hour. If, however, the situation you have come across requires some help from the Administrators’ =Dept,= we are going to address the ticket to the administrator in charge and will post a comment to notify you.

  • Top quality support service

  • Qualified Tech Assistance Service

  • We are on–line for you 24/7/365 to offer you guidance and technical support and to aid you with any trouble that you could come across whilst administering your virtual server. We’ll support you with all pre–configured software applications, including your OS, server administration panel (with respect to the VPS type) and the Site Control Panel made entirely by us.

  • Intuitive help center

  • An Informative Help Section

  • In the Site Control Panel that is available cost–free with your virtual server, you’ll discover a useful Help zone, incorporating everything you need to know about administering your sites and software packages. We have incorporated a wide selection of how–to articles and video tutorials that illustrate the primary site managing duties in an easy to comprehend form.